Returns & Refunds

30-Day Happiness Guarantee

We want you to love your order. If you're not thrilled for any reason, you have 30 days from delivery to request a refund.

How to start a return

Email contact@galaxo.store with your order number and a quick note. We'll send simple instructions and the return address — no hoops to jump through.

Refunds

• Once your return is approved, we issue a full refund to your original payment method.
• Refunds typically appear within 5–10 business days, depending on your bank.
• If your item arrives damaged or defective, we'll replace it or refund you in full — just send a photo.

Damaged or wrong item?

Contact us within 30 days with a photo and we'll make it right, fast.

GALAXO · DASONS FL USA LLC · contact@galaxo.store · +1 813-408-1627